Cancellation and Refund Policy

Cancellation Policy

At, we understand that sometimes plans change and you may need to cancel an order. We aim to make this process as simple as possible for our customers.

  1. Cancellation Time Frame: You can cancel your order within 24 hours of placing it without any cancellation fee. If you cancel your order after 24 hours but before it has been shipped, a minimal cancellation fee may be applied to cover administrative costs.
  2. How to Cancel: To cancel an order, please contact our customer service team via email at [] or call us at 080-40982618‬. Please provide your order number and contact details to expedite the cancellation process.
  3. Confirmation of Cancellation: Once your cancellation request is processed, you will receive a confirmation email. If you do not receive a confirmation within 24 hours, please contact us to ensure your request was received.

Refund Policy

We strive to provide a hassle-free experience for our customers, including processing refunds promptly for eligible cancellations.

  1. Eligibility for Refunds: Refunds are available for orders cancelled within the specified cancellation time frame. If an order is cancelled after it has been shipped, refunds will be processed only after the product is returned to us and inspected. The product must be in its original condition and packaging.
  2. Processing Refunds: Refunds will be processed to the original method of payment within 7-10 business days of the cancellation confirmation or the receipt of the returned item(s). Please note that the time frame for the refunded amount to reflect in your account may vary depending on your bank or payment provider.
  3. Shipping Costs: If you cancel your order after it has been shipped, the cost of return shipping will be deducted from your refund.
  4. Exceptions: Some items may not be eligible for returns or refunds. These include custom-made or personalized items, perishable goods, and items purchased on sale. Please review our product listings for specific return information before making a purchase.

Contact Us

If you have any questions about our cancellation and refund policy, please contact us at [] or call our customer service team at [080-40982618‬]. We are here to help and ensure your shopping experience with us is pleasant and straightforward.